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Emergency Support

The availability of IT support is one of the most effective safeguards that guarantee the smooth operation of a contemporary business. We know full well the importance of timely and efficient response to IT unexpected situations. This is why our urgent support team is always ready to step in and quickly resolve any issue with our clients' computers or networking.

Dealing with IT Emergencies

Granted, a well-secured network and regular software updates and data backups will protect your business from many unpleasant surprises and unexpected halts. However, even the strictest security measures and the most diligent maintenance schedule cannot protect office computers from every possible risk in the world. This is why ISP data centers are housed in underground bunkers with controlled climate, backup power sources, and redundant cabling. An ISP company can afford that because the services it sells are directly dependent on this infrastructure. But for an architectural firm, let's say, or a law office, renting a subterranean facility with climate control is totally impractical for a number of reasons. Having urgent IT support services a phone call away is a much more feasible and cost-effective approach.

Our Urgent IT Services

We are happy to provide our clients with comprehensive urgent IT support 24 hours a day, 7 days a week. Our fast response team is always ready to make an IT visit in case of an urgent need. We will:

  • Quickly identify the problem;
  • Suggest a temporary workaround if possible;
  • Take necessary steps to restore normal operation of your IT equipment;
  • Suggest measures to minimize the risk of the same problem occurring again.